This Privacy Policy explains how 877wim collects, processes, stores and protects your personal data when you use our Platform. We are committed to handling your information with transparency, security and respect for your privacy rights.
This Privacy Policy ("Policy") is issued by 877wim ("877wim", "we", "us", "our"), the operator of the online betting and casino information platform accessible at https://877wim.cam ("Platform"). It describes our practices regarding the collection, use, storage, disclosure and protection of personal data relating to users of the Platform ("you", "User").
877wim is an English-language online betting and casino information platform serving Pakistan's online gaming community. Given that our Users include individuals based in Pakistan and other jurisdictions, we apply data protection principles consistent with internationally recognised standards, including those applicable in the operator's licensing jurisdiction.
By registering an Account, accessing the Platform or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. Where these documents conflict, the Terms & Conditions shall prevail in respect of Platform use, and this Policy shall prevail in respect of data processing matters.
The following definitions apply throughout this Policy:
877wim acts as the Data Controller in respect of all Personal Data collected through the Platform. As Data Controller, we are responsible for determining why and how your Personal Data is processed and for ensuring that processing activities comply with applicable data protection law in our licensing jurisdiction.
Where we engage third-party service providers to process Personal Data on our behalf — such as payment processors, identity verification providers, cloud infrastructure suppliers and customer support platforms — those parties act as Data Processors under contracts that bind them to process data only on our documented instructions and to maintain appropriate technical and organisational security measures.
877wim does not sell your Personal Data to third parties. We do not monetise User data through advertising networks, data brokers or any other commercial arrangement that transfers identifiable data to parties unconnected with the delivery of our Platform services.
The categories of Personal Data we collect depend on whether you are an unregistered visitor or a registered Account holder, and on the specific Platform features you use. The following table summarises the main categories:
| Category | Examples | Collected From |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC / passport number, selfie / liveness image | Registration form, KYC verification portal |
| Contact Data | Email address, city and country of residence | Registration form, Account settings |
| Financial Data | Deposit and withdrawal history, payment method type (e.g., bank transfer), transaction amounts in PKR, wallet identifiers | Cashier / payment processor |
| Technical Data | IP address, device type, operating system, browser type and version, session tokens, login timestamps | Automatically via Platform servers and cookies |
| Usage Data | Pages visited, features accessed, bet and game history, session duration, click-path data | Automatically via Platform analytics |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with our team | Support channels |
| Responsible Gambling Data | Self-exclusion requests, deposit/loss limit settings, cooling-off records, problem gambling disclosures | Account settings, responsible gambling tools |
| Preference Data | Language settings, notification preferences, marketing opt-in/out status | Account settings, cookie consent manager |
Sensitive Identity Documents: CNIC scans, passport copies and liveness verification images constitute Special Category Data. They are processed exclusively through our encrypted HTTPS verification portal, stored with enhanced security controls and accessed only by authorised KYC personnel. Never submit identity documents via email or live chat.
877wim collects Personal Data through the following means:
All processing of your Personal Data by 877wim is grounded in at least one lawful basis. The primary bases we rely upon are:
Where we process Responsible Gambling Data — including self-exclusion records and problem gambling disclosures — we do so on the combined basis of contractual necessity (to fulfil our duty of care obligations) and legal obligation (as required by our licensing framework). This data is never used for marketing purposes.
877wim uses the Personal Data we collect for the following purposes:
877wim does not sell, rent or trade your Personal Data. We share Personal Data only in the following limited circumstances:
For Pakistani Users: The mention of payment method names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah in the context of deposits or withdrawals does not imply that those providers have access to your 877wim account data or that they endorse this Platform. Data exchanged with payment processors is limited to what is technically necessary to complete the transaction.
877wim uses cookies and similar technologies to operate core Platform functions, remember your preferences and analyse usage patterns. The cookies we deploy fall into the following categories:
On your first visit to the Platform, a cookie consent banner allows you to accept or decline non-essential cookies. You may update your cookie preferences at any time through the Platform's cookie settings panel. Note that disabling Functional or Analytical cookies will not affect your ability to use core Platform features, but may reduce personalisation quality.
Most browsers allow you to view, manage and delete cookies through their built-in settings. Clearing browser cookies will log you out of your 877wim session and may reset your stored preferences. Consult your browser's help documentation for device-specific cookie management instructions.
877wim retains Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention principles apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised in accordance with our data disposal procedures.
877wim implements a layered security architecture designed to protect your Personal Data against unauthorised access, accidental loss, alteration or destruction. Our security measures include:
No internet transmission is entirely secure. While we apply rigorous technical controls, we cannot guarantee absolute security of data transmitted to or from the Platform. You are responsible for maintaining the confidentiality of your Account credentials. 877wim will never ask for your password via email, live chat or any channel other than the Platform's own login screen.
In the event of a Personal Data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected Users without undue delay in accordance with our obligations under applicable data protection law.
877wim's Platform infrastructure and some of our Data Processors may be located in countries other than your country of residence. As a result, your Personal Data may be transferred to and stored in jurisdictions outside Pakistan, including countries in the operator's licensing region and elsewhere.
When we transfer Personal Data to a Third Country — a country not covered by the data protection standards of our licensing jurisdiction — we implement one or more of the following safeguards:
You may request information about the specific safeguards applied to any particular international transfer by contacting us at the details in Section 17.
Subject to applicable data protection law and certain legal exceptions, you have the following rights in relation to your Personal Data held by 877wim:
To exercise any of the above rights, please submit a written request to our support team (see Section 17). We will respond within one calendar month of receiving a valid request, or notify you if an extension is required. We will not charge a fee for reasonable requests but may charge a reasonable administrative fee for manifestly unfounded or excessive requests.
We will ask you to verify your identity before processing any data rights request to ensure we do not disclose or delete data belonging to a different individual. Verification is typically completed through your registered Account login or by providing a copy of your KYC-verified identity document.
The 877wim Platform is strictly intended for adults aged 18 years or older, or such higher minimum age as required by the operator's licensing jurisdiction. We do not knowingly collect Personal Data from minors. Age verification is performed as a mandatory step of the KYC process before any deposit or withdrawal activity is permitted.
If you are a parent or guardian and believe that a minor has registered an Account or submitted Personal Data to 877wim without your knowledge, please contact us immediately at [email protected]. We will promptly investigate and, where confirmed, close the Account and securely delete the associated data.
Parental Responsibility: We strongly encourage parents and guardians to use parental control software and to be vigilant about their children's online activity. If you share a device with minors, ensure your 877wim Account is protected by a strong, unique password that minors cannot access.
The Platform may reference or display content sourced from third-party providers — including game studios, sports data feeds and odds aggregators — whose software operates within the 877wim environment. While these providers are contractually bound to our data security standards when operating within the Platform, they may have their own privacy policies governing data they independently collect.
Additionally, the Platform may contain informational references to external organisations such as responsible gambling support bodies and licensing authorities. 877wim is not responsible for the privacy practices of any third-party website or service. We do not include clickable external links on this Platform, but you should review the privacy policy of any third party whose services you access independently.
877wim reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or the structure of our Platform. When we make material changes to this Policy, we will:
We encourage you to review this Policy periodically. Continued use of the Platform following notification of an update constitutes your acceptance of the revised Policy.
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about how your Personal Data has been handled, please contact the 877wim Data Protection team through the following channels:
Our support team operates in English around the clock. Urdu-language assistance is available on request. We aim to acknowledge all written data rights requests within 48 hours and to provide a substantive response within one calendar month.
If you are not satisfied with our response to a complaint, you have the right to escalate the matter to the supervisory authority responsible for data protection in our licensing jurisdiction. Details of the relevant supervisory authority will be provided upon request.
Do not include your full CNIC number, passport number or payment credentials in email correspondence. Identity verification for data rights requests is handled through our secure Account portal. We will never ask for your Account password by email or any other channel.
We treat your personal information as seriously as you do. Here is a summary of the core principles that underpin how 877wim handles your data.
All data transmitted between your device and our servers is protected by TLS encryption. Sensitive data at rest — including KYC documents and transaction records — is stored encrypted on secured infrastructure.
Access to your Personal Data within our organisation is limited to staff who need it to perform specific functions. Role-based access controls and multi-factor authentication are enforced across all systems.
877wim does not sell, rent or trade your Personal Data to advertising networks, data brokers or any other commercial third party. Your information is used solely to operate and improve the Platform.
Manage marketing opt-ins, cookie settings and communication preferences directly from your Account settings at any time. Withdraw consent or request data deletion through our straightforward support process.
Our data processing practices comply with the requirements of our licensing authority's data protection framework, including mandatory KYC, AML record-keeping and breach notification obligations.
Our 24/7 English-language support team handles data rights requests — access, rectification, erasure, portability — with a commitment to substantive responses within one calendar month of receipt.
Our support team is available around the clock to handle data enquiries, rights requests and any privacy-related questions. You can also explore our FAQ or return to the homepage.